Zendesk pricing and plans
Zendesk plans and prices
| Plan | Price | Billing | What you get |
|---|---|---|---|
| Support Team | $19/agent/mo | Annual | Ticketing only |
| Suite Team | $55/agent/mo | Annual | $69 billed monthly; AI agents with included resolutions |
| Suite Professional | $115/agent/mo | Annual | $149 billed monthly |
| Copilot add-on | $50/agent/mo | Annual | Agent assist features |
Prices in USD, excluding tax. "Annual" means the per-month rate when billed yearly. Last verified October 26, 2026 against Zendesk's pricing page (vendor page not machine-readable; figures cross-checked against multiple recent sources, so confirm before buying).
Is there a free plan?
No. 14-day free trial.
Who Zendesk is for
Mid-size and larger support teams that need a full helpdesk. A full review is on our publishing schedule; until then, the score above comes from the same rubric we use everywhere.
This page is built from our tools database, which we update whenever a vendor changes its plans. Sources: Zendesk pricing page plus several recent independent sources (the vendor page could not be read directly). We have not tested this product hands-on.
FAQ
How much does Zendesk cost?
Paid Zendesk plans start at $19 a month. The current lineup is Support Team ($19/agent/mo), Suite Team ($55/agent/mo), Suite Professional ($115/agent/mo) and Copilot add-on ($50/agent/mo). Prices were last verified on October 26, 2026.
Is Zendesk free?
No. 14-day free trial.
Who is Zendesk best for?
Mid-size and larger support teams that need a full helpdesk. It scores 7.7/10 on our review rubric.